Auditing has been a universally accepted concept for every aspect of business. The auditing of the telecommunication services soon became an integral part of every business thriving on telecom. While everyone was aware of what telecom auditing referred to, another powerful term came into the telecom circles – Telecom Expense Management , or TEM. Soon enough, telecom auditing and TEM became interchangeable. However, critics of the new-age solution, TEM, are of the view that TEM cannot replace telecom auditing. Does that mean there is a difference between the two? In today’s post, we will discuss the perceptive differences between them.

Internal auditing Vs Outsourced solution

Telecom auditors working within organizations perceive auditing as an internal activity while TEM is considered an outsourced solution. Being an external solution, it has threatened the internal resources working on the telecom audit.

Man Vs Machine

Another aspect of comparison between the two terms has been manual auditing versus the software-driven auditing. TEM employs software solutions to automate the management of telecom expenses in an organization. It is said that software auditing brings 100 percent accuracy in the results. The advocates of TEM argue that manual auditing remains an integral part of the expense management solution.

The terms may have slightly different definitions but the goals of TEM and telecom auditing are the same. The internal auditing team can work hand in hand with the company handing over the TEM solution. TEM gives importance to both manual and software auditing.

The argument between internal auditors and telecom companies will not last long as businesses are gradually realizing the importance of managing their telecom expenses with the help of emerging tools and technologies.

Keep watching this space for more information from the world of telecommunications.