Tue
Sep 15
2009
Telecom management is a big deal. After all, it involves not only monitoring the telecom services but also acquiring the right service and optimizing it. A typical telecom lifecycle is comprised of the following phases:
- Procurement and contract negotiation
- Inventory Maintenance
- Invoice Processing
- Audits and Analysis
- Monitoring and Troubleshooting
- Reporting and Documentation
Now, a proper telecom management system is one that focuses on all these phases and manages them effectively. Organizations are now implementing something called Telecom Lifecycle Management (TLM) that encompasses all phases of the telecom lifecycle. TLM is an obvious term for the management of your telecom network, but is the system any good when deployed? How different is it from the popular Telecom Expense Management (TEM)? Let’s find out.
Now, while TEM focuses on saving money by managing the telecom costs and expenses of an organization, TLM looks after the management of the technical aspects of the telecom network apart from managing its costs. Thus, TEM forms a part of TLM.
While most companies offer some kind of TLM or the other, the standard, widely-accepted TLM is the one that employs the most-effective software and the best practices in the industry to provide an end-to-end management for all your telecommunication services.
TLM looks at optimizing the performance of your telecom network. At the same time, it looks at making maximum savings possible in terms of the cost incurred in managing the telecom services and the expenses. As TLM provides overall management, you get a better visibility of your network.






